Effective Date: December 19th, 2023
ScanSeconds (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or engage with our products and services.

1. Information We Collect
We may collect the following categories of information:
Information You Provide Directly:
a) Name, company name, job title
b) Email address, phone number, and country
c) Inquiry details submitted through forms or email
d) Billing and shipping information (for customers only)
Automatically Collected Information:
a) IP address, browser type, device information
b) Website usage data (pages visited, time on site)
c) Cookies and analytics data
We do not intentionally collect sensitive personal health data or patient medical records.

2. How We Use Your Information
We use collected information to:
a) Respond to inquiries and provide quotations
b) Process orders, deliveries, and service requests
c) Communicate about products, updates, and services
d) Improve website experience and performance
e) Meet legal, compliance, and security requirements
We do not sell personal information to third parties.

3. Legal Basis for Processing (If Applicable)
Where required by applicable law, we process personal data based on:
a) Performance of a contract
b) Legitimate business interest
c) Legal compliance
d) Consent, when required

4. Sharing and Disclosure
We may share information with:
a) Shipping and logistics partners
b) Financial institutions/payment processors
c) Service providers such as IT, hosting, CRM, or analytics vendors
d) Legal or regulatory authorities if required by law
All third parties are expected to protect your information and use it only for agreed purposes.

5. International Transfers
As a U.S.-based company serving Latin America and global customers, information may be processed in countries where we operate or host services. We take reasonable steps to ensure appropriate data protection safeguards.

6. Data Retention
We retain personal information only as long as necessary for:
a) Business transactions
b) Legal and tax requirements
c) Service support and warranty purposes
When no longer needed, data is securely deleted.

7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against loss, misuse, unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure.

8. Your Rights
Depending on your jurisdiction, you may have rights to:
a) Access your personal information
b) Correct inaccuracies
c) Request deletion (where legally allowable)
d) Object to certain processing
e) Withdraw consent where applicable
To exercise rights, contact us using the email below.

9. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to improve performance and user experience. Users may adjust browser settings to limit or disable cookies; however, this may impact site functionality.

10. Third-Party Websites
Our site may link to external sites for reference or informational purposes. We are not responsible for the privacy practices of third-party websites.

11. Children’s Privacy
Our services are intended for professional, business, and institutional users. We do not knowingly collect information from children under 16.

12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information
If you have questions or wish to exercise your privacy rights, please contact us at:
ScanSeconds
Email: info@scanseconds.com
Website: www.scanseconds.com